How do you report a minor accident yourself, without waiting for the police?

You can report a minor accident yourself if nobody is hurt, the cars can be driven and both drivers agree on what happened. Each emirate names its own channel.

Can you report the accident yourself?

Yes, when three things are true: nobody is injured, the vehicles can move, and there is no dispute. The Ministry of Interior’s app asks first whether anyone is hurt, and sends injury cases to 999. It then asks whether the car can move. If it cannot, the request goes to the authorities.¹

Dubai Police’s petrol station desks take accidents where the vehicles can be driven, all parties agree, nobody is hurt and the damage is light, according to Emirates 24|7.² Rafid’s app route in Sharjah needs no ambulance, no dispute and no more than two vehicles.³

If any of these fails, call the police: 999 for injuries, or the channel for your emirate below.

Which app do you use in your emirate?

Sources for Table 1

Dubai Police,⁴ Emirates 24|7,^5,6 Gulf News,⁷ Abu Dhabi Police,⁸ Rafid,³ the Ministry of Interior⁹ and Cabinet Resolution 30 of 2017.¹⁰

The UAE Government lists the MOI UAE, Saaed, Abu Dhabi Police, Dubai Police and Rafid apps for reporting minor accidents online.¹¹

How does reporting in the app work?

The Ministry of Interior’s flow has six steps:¹

1. Log in, or give a mobile number.
2. Say whether anyone is injured. If yes, call 999.
3. Say whether the car can move. If not, the request goes to the authorities.
4. Mark the accident on the map and choose the accident type.
5. Add each vehicle, its role in the accident, and the driving licence, registration card and plate.
6. Submit and keep the request number.

The Saaed app in Abu Dhabi follows the same pattern: choose the accident service, enter a phone number to fix the location, pick the accident type, upload the vehicle registration and driving licence, photograph the damage, add the other vehicles and submit for a reference number.¹²

Have both drivers’ licences, both registration cards and clear photos of all the cars ready before you start.

What happens in Dubai?

Dubai Police run a Minor Traffic Accident Report service in the Dubai Police app and on its website.⁴ You can track a request by its reference number through Application Status, which Dubai Police lists as free; the call centre is 901.¹³

Dubai Police posted on 23 March 2026 that minor accidents “do not require waiting for a police patrol” and that staff at ADNOC, ENOC and Emarat stations can issue the report.¹⁴ Emirates 24|7 counted 167 such stations on 20 October 2026.⁵ The head of the initiative told Emarat Al Youm in May 2026 that the report arrives in less than an hour.¹⁵

Dubai Police do not state the fee on the service page.⁴ Gulf News gives AED 520, paid by the driver at fault.⁷ An Emirates 24|7 guide updated in June 2026 gives an average of AED 420.⁶

In October 2023 an officer still reviewed each app report before it was sent, and an automatic route was being tested.¹⁶

What happens in Abu Dhabi and Sharjah?

In Abu Dhabi, the police moved minor accident reporting to the Saaed app and Saaed’s operations room on 80072233 from 1 August 2024.⁸ Drivers who do not move their cars to the nearest safe spot are fined AED 1,000 and 6 black points for stopping in the middle of the road, according to the police notice.⁸ More on the Saaed page.

In Sharjah, Rafid handles minor accidents. Rafid says accidents must be reported on the same day and reports are valid for 30 calendar days.³ More on the Rafid page.

What if the other driver disagrees or drives off?

Do not use the self-reporting route. The app routes all assume both drivers agree.^2,3 In Sharjah, Rafid says a dispute over fault, or more than two vehicles, goes to Rafid on 80092.³ Elsewhere call the police and wait for instructions.

If the other driver leaves, note the plate and report it. See hit and run.

Does the report record who was at fault?

The report records each vehicle’s role in the accident.¹ The third party insurer of the vehicle that caused the accident pays for the damage it caused to others, under the unified motor policy.¹⁷ How that claim works is on carinsurance.ae. To get a copy, a replacement or a certificate, see the accident report page.

The small print

The federal fee schedule is Cabinet Resolution 30 of 2017, in force since 29 October 2017. Item 69 is AED 500 for a minor traffic accident report.¹⁰ The Ministry of Interior shows the same AED 500 and says the service has been entrusted to private companies in some emirates.⁹

Sharjah has its own schedule, Executive Council Resolution 26 of 2018: AED 350 by app, AED 400 for an inspection report and AED 300 for an unknown party report. Rafid’s current prices are higher.^18,3

The 3-hour reporting duty is Article 5(1)(c) of Federal Decree-Law 14 of 2024.¹⁹