How do you get your accident report, a copy or a certificate in your emirate?

You get the report from whoever you reported the accident to. Keep the reference number: you need it to track the report, to get a copy and to claim.

Who issues the report in your emirate?

Sources for Table 1

Dubai Police,^1,2,3 Dubai’s fee resolution,⁴ Abu Dhabi Police,⁵ TAMM,⁶ Rafid,⁷ the Sharjah gazette⁸ and the Ministry of Interior.⁹

How do you get a Dubai Police accident report by reference number?

Use Application Status in the Dubai Police app or website. It tracks an application by reference number, is free, and is also available at smart police stations. The page shows a UAE Pass sign-in. The call centre is 901.²

If you lose the report, Dubai’s fee resolution sets AED 100 for a replacement.⁴

For a court or an insurer that asks for an official statement of the facts, Dubai Police issue a To Whom It May Concern (TWIMC) certificate. It states the status of the parties and the damage, costs AED 75 plus AED 10 innovation and AED 10 knowledge fees, adds AED 100 if you apply in person at a police station, and takes 2 working days.³

Search for Application Status in the Dubai Police app and enter the reference number from your report.

How do you get the report in Abu Dhabi?

Minor accidents go through the Saaed app or Saaed on 80072233, from 1 August 2024.⁵ TAMM lists a service to print a traffic accident report for AED 500 and a To Whom It May Concern certificate for AED 100, and asks for your driving licence and Emirates ID.⁶ TAMM does not say whether the AED 500 is for the report or a reprint. Ask TAMM before you pay.

How do you get the report in Sharjah?

Rafid issues minor accident reports and runs an online lookup for them.⁷ Rafid says its reports are valid for 30 calendar days, and renewal costs extra. To dispute a report, visit a Rafid office within 72 hours of issue.¹⁰ See the Rafid page for fees.

How do you get the report in Ajman, Umm Al Quwain, Ras Al Khaimah or Fujairah?

Use the MOI UAE app or website. The Ministry of Interior’s true copy service says the certificate is issued by the police, or by private companies for minor accidents, and costs AED 100.⁹ The replacement service for a lost report is listed separately.¹¹

What fees apply under the federal schedule?

The schedule has applied since 29 October 2017.¹² Sharjah and Dubai set some fees of their own, shown above.^8,4

What if you do not know who hit your car?

Use the unknown person report. The Ministry of Interior sets three conditions: no data on the person responsible, no cameras at the location, and photos of all four sides of the car including the damage. The report is valid for 3 months.¹³ Rafid offers its own unknown party report in Sharjah.¹⁴ More on the hit and run page.

Are reports still colour coded?

The RTA’s Light Motor Vehicle Handbook describes reports issued by police at the scene in three colours: pink for the driver at fault, green for the driver not at fault, and white when neither is accused or the other party is unknown.¹⁵ The edition is undated. Dubai Police’s current service pages do not mention colours.¹

Read the fault section of your report, whatever its format, before you contact an insurer.

Why does the insurer need the report?

Under the unified third party policy, the period for a replacement car starts when the damaged car, the accident report and the ownership papers reach the insurer.¹⁶ A garage also cannot repair accident damage without a repair permit.¹⁷ The claim steps are on carinsurance.ae.

The small print

Cabinet Resolution 30 of 2017 is listed as active, with a last update of 1 July 2018.¹² The Ministry of Interior says the minor accident service is entrusted to private companies in some emirates and does not list them.¹⁸ Dubai’s fees are in Executive Council Resolution 15 of 2016, whose Arabic text prevails.⁴ Sharjah’s are in Executive Council Resolution 26 of 2018.⁸ The UAE Government’s road safety page lists the reporting apps.¹⁹